Our Fees & Your Insurance

Our Fees

Fees and Reduced Rates

All fees are listed on the therapists' pages. We have several reduced-fee spaces, but these fill up quickly. We often have an intern who can provide therapy for a very low fee; please check the therapist page or ask our intake coordinator about this option.

Your Insurance

Insurance Benefits and Verification

We will do our best to assess your benefits prior to starting therapy, this is not a guarantee that the information is accurate. It is your responsibility to check with your insurance company to ensure the information is correct.

In-Network Insurance

All of our therapists are in-network providers for CareFirst/Blue Cross insurance plans. Several of our providers are in-network with Cigna, but the majority are not. However, we will submit your bill as an out-of-network provider for Cigna insurance.

Many clients will still need to pay co-pays and deductibles, which will be charged to the card on file upon receipt of payment reports from the insurance company. This process can take anywhere from several days to several months, depending on the insurance company.

As in-network providers, we may only provide therapy that is deemed a “medical necessity” by the insurance company. This means we must provide a mental health assessment, which includes a DSM-5 diagnosis.

Out-of-Network Insurance

For all other insurance plans where therapy is a “medical necessity,” a SuperBill is available at the end of the month in Simple Practice. You can access your SuperBill through the Client Portal and then submit it to your insurance company for reimbursement. Your rate of reimbursement will depend on your out-of-network coverage.

Here are some helpful questions to ask your out-of-network insurance:

  • Do I have any out-of-network behavioral health benefits?
  • How much are my out-of-network behavioral health benefits?
  • Do I have an out-of-network deductible? How much is it?
  • What is the process for submitting out-of-network claims?
  • How long does it take to receive reimbursement?

Sometimes your insurance company may ask for additional information, and we are happy to assist you. Just ask our practice manager.

Couples Counseling and Insurance

Several insurance companies have recently stated that they cover marriage counseling. However, they limit coverage to services they deem as “medical necessities”. This means providing a mental health diagnosis from the DSM-5 for serious mental illness. Unfortunately, there are no specific codes that cover marriage counseling.

This presents an ethical dilemma for us as therapists and confusion for you as a couple seeking counseling. We highly recommend that you request a letter from your insurance company detailing the CPT and diagnosis codes that are covered to avoid misunderstandings. If Family Therapy is the provided code, please ask for their definition of family, as this varies by insurance plan.

When seeking couples counseling, the focus is often on the relationship—addressing issues like conflict, parenting, blended families, infidelity, or divorce. Unfortunately, while these issues may cause distress, insurance companies do not consider them “medical necessities.” Despite this, these issues can be incredibly disruptive to your mental health, and we believe they are worth the financial investment in the long run.